On-Time Delivery (OTD) is a crucial performance metric in logistics and supply chain management that measures the efficiency and reliability of delivering goods or services to customers within the agreed-upon timeframe. It is a key indicator of a company's ability to meet customer expectations, build trust, and maintain a competitive advantage. On-Time Delivery is typically expressed as a percentage and calculated by dividing the number of orders delivered on time by the total number of orders and then multiplying by 100. Here's a detailed description: